Frequently Asked Questions

Everything you need to know about your home improvement journey with KM Tools.

What is the standard shipping timeframe for orders?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.

Do you offer a warranty on your power tools and hardware?

Yes, all KM Tools products come with a standard 12-month manufacturer warranty against defects in materials and workmanship to ensure your projects never stop.

What is your return policy for unused items?

We offer a 30-day hassle-free return policy. Items must be in their original packaging and unused condition to qualify for a full refund.

Are your tools suitable for professional contractors or just DIYers?

Our selection is curated for both. We stock professional-grade equipment designed for heavy-duty job site use as well as ergonomic tools perfect for home DIY projects.

How can I track my package once it has shipped?

Once your order leaves our warehouse, you will receive an automated email containing a tracking number and a link to the carrier's website.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm for larger equipment purchases.